Calm Within Wellness Portal Service Agreement
By accessing or using the Calm Within Wellness Portal (“the Portal”), you agree to the following terms:
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Services Provided:
The Portal offers self-guided wellness education, exercises, and resources. It is not a substitute for professional mental health, medical, or crisis care. Always consult your healthcare provider for personal advice or emergencies.
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User Responsibility:
Participation is voluntary. You are responsible for determining if these resources are appropriate for your needs.
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Privacy:
Your personal data is handled in accordance with our [Privacy Policy]. We do not share your information without consent, except as required by law.
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Payment & Access:
Access is granted upon payment (if applicable) and subject to our refund policy. Access may be revoked for non-payment or violation of these terms.
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Intellectual Property:
All portal content is owned by Latoya R Mason and Latoya Nelson Enterprises and may not be copied, shared, or distributed without written permission.
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Limitation of Liability:
Latoya R Mason and/or Latoya Nelson Enterprises is not liable for any injuries, losses, or damages resulting from use of the Portal. Use at your own risk.
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Community Guidelines:
Respectful, supportive participation is required. Harassment, hate speech, or inappropriate content will result in removal.
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Agreement:
By using this Portal, you acknowledge and agree to these terms.
Effective Date: May 29, 2025
Latoya Mason/Latoya Nelson Enterprises DBA Lotus Wellness Center
[email protected]
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Privacy Policy for Calm Within Wellness Portal
Effective Date: May 29, 2025
Thank you for choosing to be part of our community at Calm Within Wellness Portal ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our wellness portal.
Please read this policy carefully to understand what information we collect, how we use it, and your rights regarding your information.
1. Information We Collect
We collect information that you voluntarily provide to us when you register, purchase, or use our services, including:
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Personal Identification Information: name, email address, phone number, billing address, and payment information.
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Account Credentials: username, password, and other login details.
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Usage Data: information about how you use the portal, such as pages visited, time spent, and interactions.
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Communications: any messages, feedback, or support requests you send us.
We may also collect certain information automatically when you use our services, such as IP address, browser type, and device information.
2. How We Use Your Information
We use your information to:
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Provide, operate, and maintain the wellness portal and related services.
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Process transactions and send you related information, including purchase confirmations and invoices.
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Communicate with you, including sending updates, newsletters, and promotional materials (you can opt out at any time).
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Improve our services by analyzing usage and feedback.
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Protect against fraud and ensure security.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
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Service Providers: trusted partners who perform services on our behalf, such as payment processors, hosting providers, and email services.
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Legal Requirements: if required by law or to protect our rights.
All third parties are obligated to protect your information and use it only for the purposes we disclose.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information.
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Opt out of marketing communications.
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Withdraw consent where applicable.
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Request information about how your data is used.
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.
8. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Latoya Mason/Latoya Nelson Enterprises DBA Lotus Wellness Center
Email: [email protected]
Thank you for trusting Calm Within Wellness Portal with your information. We are committed to protecting your privacy and supporting your healing journey.